As a company we always put the customer first, which is why we have built up such an amazing reputation over the past thirteen years. One of the core components of achieving this level of customer care is through excellent communication between us both parties. We have a variety of tools in place to facilitate this process, including the most traditional and common methods such as telephone and email, as well as social media platforms and mobile applications, such as WhatsApp. We believe that customer experience is a pivotal part of each operation. From the initial quoting process through execution, we want to ensure the client needs are addressed, our approach tailored, and the project not deemed complete until the customer is fully satisfied with the results.
Trust, Quality and Transparency
The greatest companies in the world are measured by what they stand for and we are no exception. As well as abiding to all local laws and regulations, we also utilise our Code of Conduct to help us make the best decisions in our business. It gives our customers, employees, suppliers — and the numerous communities we serve — the confidence to trust us and do business with us.
Tailored Approach
Our methodical approach is to listen attentively to your needs, and to ask questions to ensure we understand exactly what you are looking for, what is important to you and what are the reasons behind the work you requested. We have also invested heavily in our Project Management and IT systems. This means your renovation will run smoother and faster, as everyone in the Chalk team has access to up-to-date project information.
Prime Customer Care
We believe that customer experience is a pivotal part of each operation. From the initial quoting process through execution, we want to ensure the client needs are addressed, our approach tailored, and the project not deemed complete until the customer is fully satisfied with the results.